Cal-T-188949 | North American Van Lines | | U.S. DOT No. 070851
Licensed, Bonded, Insured
FAQ's
Frequently Asked Questions in Santa Cruz, CA
When Is The Best Time To Move?
If there is a choice, most moving companies suggest you select a time other than summer, the end of the month or the end of year holidays. The heaviest demands are placed on vans, equipment and personnel during these periods. However, we believe you should move when it is most convenient for you.
When Should I Call A Moving Company?
The earlier, the better! Although the actual van assignment may not be made until a few days before your move, it's wise to give Locatelli Moving & Storage from four to six week's notice, if possible. The more lead time you can give, the more likely we will be able to meet your preferred delivery schedule. We'll do our best, of course, to comply with the dates you prefer or the nearest possible alternatives. You will be notified in advance of the loading date for your goods and of the estimated date of arrival. You should discuss your specific pickup and delivery requirements with our sales representative, who can advise you regarding the types and costs of services available.
Is A Moving Company Licensed?
It would be more accurate to say that a moving company is "registered." For example, North American Van Lines has been issued a certificate of authority by the federal government to move household goods among any of the 50 states. Locatelli Moving And Storage, Inc is also licensed through the Public Utilities Commission for all move within California (Cal.T-188949).
Do I Need An Estimate?
It is important to get a written estimate in order to avoid hidden costs, which quite often happens with online estimates or without a visual estimate. At Locatelli Moving & Storage, it is our pleasure to provide a bonding onsite estimate. This will provide the most accurate pricing.
What Is A Binding Estimate?
A binding estimate or binding cost of service
specifies in advance the precise cost of the move based on the services
requested or deemed necessary at the time of the estimate. If additional
services are requested there may be an additional cost. The advantages to
you with a binding/not to exceed estimate is you know a ceiling price of your
move and it may actually cost you less.
Am I Protected Against Loss Or Damage While My Goods Are In Transit?
Yes, but how much protection you have and its cost to you depend upon the North American "valuation" program you choose? Valuation is not insurance; it is simply a tariff based level of motor carrier liability. If you desire insurance, you should consult your insurance company representative about available insurance coverage, because North American does not offer insurance.
Can I Pack My China, Glass and Crystal?
Most people prefer to have their household possessions, especially fragile items, professionally packed by a moving company. However, if you decide to pack these items yourself, remember that the basic principles of good packing include wrapping the items individually, providing plenty of cushioning and making sure of a firm pack. Be sure to select a sturdy container with a lid. Place a two or three inch layer of crushed paper on the bottom of the carton as a cushion. Wrap each item individually with a soft material to provide a safe, protective, "padded nest." Pack the heaviest items on the bottom and the lighter ones next, filling in empty spaces with crushed paper. Place plates on edge and glassware on rims for maximum protection. Mark the carton "Fragile," and list the contents on the outside. Be sure to seal the carton with tape. Cartons, paper and tape may be purchased from Locatelli Moving & Storage, Inc. for a modest cost. Also ask us for a copy of the free booklet "Doing Your Own Packing."
